Showing posts with label non-profit fundraising. Show all posts
Showing posts with label non-profit fundraising. Show all posts

Monday, August 6, 2012

Training Your Staff to Effectively Use Social Media Part III

Social media continues to become a huge portion of marketing, volunteer coordinating, non-profit fundraising, and research for any charity, so it only makes sense to have your staff well trained concerning this useful marketing tool.

So far in this series we have covered using social networking sites responsibly, assigning one person to be the online communications manager, assessing your time and output for the best results, and staying focused on a few goals. Here are a few more ideas that you may want to incorporate:

Don’t Stray

I am terribly guilty of violating this rule. I usually have several tabs open when I use the internet and the minute one of them shows a new message, curiosity gets the best of me and I have to see the new e-mail in my inbox. Not only that, but if it’s a sale flyer from my favorite store or a friend who wants to chat, I end up wasting about 20 minutes with nothing to show for my time. Furthermore, I get out of the groove of what I was working on in the first place and have to go back and figure out where I left off and where I was going with the task at hand. So this is my new rule that I am desperately trying to follow: Unless I am waiting for an important response, the only tabs I am allowed to have opened are the ones that are required to complete the job I’m working on.

Check Out the Competition

One good idea for your staff is to always keep an eye and ear out for what the competition is doing. The last thing you want to do is push a similar campaign on the tails of your competitor or to have a big event the same week. Know what like-minded nonprofits in your field are doing and focus on different areas. You also may want to research what nonprofits outside of your field are pursuing to gain ideas, success stories, or to learn from their mistakes. After all, there is no reason to recreate the wheel.

Utilize Your Staff

You already have a great base for spreading the mission of your organization: your staff! If they are working at your non-profit, they probably have a passion for your cause, they know the inner workings of your company, and, more than likely, they have accounts on social media networks. When you post a great blog, have an article in the local newspaper, or are promoting a new campaign, have your workers “like” your posts on Facebook or re-tweet your comments. Also, be sure to guide your potential donors to a well-designed website or Fundly webpage for the opportunity to donate. Each person has about 130 friends on Facebook, so just think of how many people you could reach with just the connections of your employees!

Come back tomorrow for the last installment of this series. When you know how to use social media tools effectively, your output can far exceed your input!

Does Your Input Equal Your Output in Online Fundraising?

New studies seem to be popping up all the time concerning online fundraising, and personally — I love it. We know that online giving is steadily increasing every year and that more and more people are joining the social media revolution. However, with so much to do and a limited amount of time to do it in, are you getting the proper return for the time and energy that is spent concerning fundraising online?

One way to gauge whether your organization is successful garnering funds is to compare your growth with other nonprofits. Fortunately, “M+R Strategic Services, a public relations and communications firm working with leading non-profits, and the Nonprofit Technology Network (NTEN), a membership organization of non-profit professionals who use technology for their causes, will release their sixth annual eNonprofit Benchmarks Study of what is working today in online advocacy, fundraising and social networking,”according to Mashable.com.

The following infographic summarizes interesting results:



The study is based on primary research with 44 participating non-profits which include environmental, international, human rights, wildlife, animal welfare and other causes such as AARP, American Red Cross and the Worldwide Wildlife Fund.

I think what is most beneficial from this survey is the opportunity to measure your nonprofit against what others are doing. What percentage of your donations is through online giving? What is the return on your email asks? What methods of online fundraising have others succeeded at using that is worth a try? The greatest information a survey can provide is around opportunities for betterment.

Meeting Your Donors Where They’re At

A couple of weeks ago I went to my niece’s birthday party and had an interesting conversation with her grandfather. He was planning on attending a Crab Feed that I was organizing at our church and we were discussing the amount of money that came in last year verses the amount of guests who attended. He thought the giving rather low and I thought it was adequate for the level of guests that attended. In non-profit fundraising, different causes attract a certain group of people and you have to meet them where they’re at.
So far on my resume I’ve been a teacher then I entered the nonprofit world working at a homeless shelter, church and symphony. I’ve learned that in each of these fields, fundraising and the donors they attract are just as vast as the categories themselves.

Education Fundraising

Education fundraising attracts generous grandparents and family members who are usually hit up once or twice a year with jog-a-thon sponsorships, cookie dough sales and catalogs with overpriced candles and wrapping paper. These fundraisers tend to be fairly successful as prizes of cheap toys and gadgets are dangled before the eyes of sticky fingered, wide-eyed children; and what doting grandma or uncle can say “no” to little Susie when she says “Would you like to buy something to help my school?” (Currently I’ve consumed three out of five Girl Scout cookie boxes in two weeks with this approach and have two tubs of cookie dough from another niece stocked in my freezer… too bad the treats don’t come with “sucker” stickers for my forehead.)

Now I’m not saying to toss these ideas away, but my sister came up with a great idea to avoid overpaying for unwanted clutter and calories: she asks what percentage of the item actually goes to the school and then she gives a certain amount to compensate. For example, my niece sells wreaths to go to winter camp every year. It costs about $25 for a small wreath but regardless of the size, $5 goes into her account. I’d rather give her $10 and forego tossing the wreath in the trash when it dies. With Fundly she could even start her own website, e-mail friends and family members with her sales pitch and then give them the option to help with a purchase or direct donation.

School fundraisers are a great way for students to compete for and earn what their school needs, but a Fundly site would also be an ideal way to earn dollars year round. It would be perfect for a library building program, acquiring new playground equipment or buying updated textbooks. Friends and family members could get a letter or e-mail from the student and when they log on, they can see how close the school is to approaching their goal. No extra calories, no overpriced clutter, no juggling checks and cash in flimsy envelopes and all the money goes to the cause and not unwanted products.

Humanitarian Fundraising

This is one of my personal favorite areas of fundraising: homeless shelters, food banks and recovery programs. With the economy in its current state, more and more people are reaching out for help and the generosity of our communities is incredible as they are stepping up to help their fellow man. Sometimes I think that this is also one of the easier areas of fundraising because of the compassion factor: who isn’t moved by a picture of a family huddled in the cold or a before and after picture of a man caught in the grips of despair then miraculously transformed into finding hope and a future?

When I worked at a shelter, I had the privilege of being the Special Events Coordinator and I organized golf tournaments, annual banquets, Christmas gift giveaways and school supply drives. While most of our funding came through monthly direct mail campaigns, the connection with the volunteers and banquet guests kept the dollars rolling in. Currently they are incorporating more online fundraising options such as evites, e-mail campaigns and e-newsletters. I remember the budget for thousands of mailers was outrageous and I can’t imagine the savings that the internet is bringing. (However, I must also add that about 20% of the donors were elderly who prefer the traditional mailers and return envelopes. Compartmentalize your donors and focus on what works for each age group and giving level.)

Church Fundraisers

I’ve been at the same church since I was 13 years old and in those 23 years since, I think I’ve helped out and participated in just about every type of ministry with events ranging from car washes to banquets to craft fairs to building programs. From the perspectives of a child, teen, adult and parent, I’ve seen more than my share of fundraising opportunities.

Now with the church going crowd, there’s an easy side and a difficult side to garnering funds. First of all, there are moral and spiritual obligations to give… that’s the “easy” part. The difficult part is that these donors are already contributing and in a church environment they are continually asked to give more: the opportunities include tithing, missions, maybe a building program or special family in need. Then there are outside ministries such as crisis centers, inner city outreaches or clothing drives that tap into the same church-going crowd. (Now this is where this post started: the grandfather I was talking to couldn’t comprehend why people weren’t being more generous. My argument was that the guests that were attending our event were already generous and this was just an additional cause to support.)

In churches, I think that social media is a greatly underused resource. The church is already an established community and Facebook is just a visual extension of that family. When I opened my Facebook account, within two weeks I had 86 friends and 90% are from church!

So far I’ve started fundraising websites for a golf tournament and have two pending with a recovery ministry and outreach to veterans. Fundly is great for these projects because while the funding will be funneled through the church, each ministry can have its separate site to post future events, how close they are to their financial goals and they can share their mission with the friends on Facebook. Also, the cost is minimal so the funds go directly to the task at hand with little to no time, man power and effort invested.

Fundraising for the Arts

When I started working at a symphony, the dichotomy of fundraising really hit me. I was used to the homeless shelter food donations, creating something out of nothing and an entirely different clientele. Then at this creative office an expanse of Juilliard graduates, prodigies, business moguls and wealthy retired philanthropists paraded through the doors. I worked in the development department and helped with events such as food and wine tastings, concerts in private homes and an annual grand ball. Just as the causes had completely different goals, so did the donors who contributed.

While many of these supporters aided both the arts and humanitarian causes, the acknowledgement and expectations that they required from the nonprofits they contributed to were entirely different. The motivation seemed to range between moral obligations to social prestige. Petitioning for funds also required a new thought process: to attract the wealthier donors’ attention, it took a refined touch of wining and dining accompanied by bells and whistles. They had seen it all and heard it all and usually earned their money through fine business acumen; if anything less was presented, the ask was left on the table.

While relationships are the basis for any size gift, the bigger asks and more powerful donors require more in depth one-on-one attention and nurturing. However, incorporating social media is a great way to open the door to any donor. Showing a sample artists’ work, advertising events and ticket sales and petitioning funds for future projects are all perfect things to display on a fundraising page. By using Fundly, donors can also have their giving posted on Facebook to encourage their friends to join their efforts.

With every cause there are a variety of donors that come with it. Furthermore, within your donors it is important to categorize giving levels, the most effective ways of communication and the best angles to get them involved. From direct mail campaigns to online giving, the most valuable way to reach your donors is by knowing who they are.

The Future of Money

What is the future of money? Quite honestly, the farthest I’ve ever really gotten with the question is whether I’ll have any or not. However, Fundly CEO Dave Boyce was on a panel dedicated to this topic at the South by Southwest Music Conference and Festival (SXSW) in Austin, TX on Monday and the reality of technological innovation is mind blowing.

In an interview with AP Mobile and MTV host Abram Boise* , Dave shared some of the topics that were presented to the panel. The future of online payments and consumer transactions are ready and available for use today and credit cards, wallets, and cash will soon be distant memories. (I was going to add checks into that mix, but somehow they seem to have already entered into the almost obsolete category.)

Basically, the future of money boils down to trust. A few years ago when I first started to use eBay and make other online transactions, I was terrified of cyber-hackers stealing my credit card information. Now I have a habit of researching products online, looking for the best deals, and without a second thought I put in my personal data to purchase anything from clothing to furniture to vitamins.

Dave uses the great example of the trust that people put into Facebook. Users post family pictures, events in their lives and share information for all to see. Regardless of generation, Facebook users from 12 to 100 years old have put their trust in the Facebook brand. Can you imagine if you could purchase goods through a Facebook account?

Secondly, the Apple Corporation has also won the trust of its users. This is one of the most tangible ways that transactions will be effected. Picture going into Starbucks, pulling out your iPhone and having the funds directly taken from your account without a bill or credit card in sight. According to Dave, “the technology is ready; the missing link is the trust.” Furthermore, the applications are available to retailers with minimal investment.

Dave also brought up the valid point that you spend money on things you want to be a part of your identity such as music, film and the philanthropic causes that you care about. Why not share the charities that touch your heart with your Facebook friends and challenge them to give, too?

Also directed to non-profit fundraising, Dave mentioned that the reason PayPal is not fulfilling their potential is because it is a difficult platform for third party users and the experience isn’t pleasant. “You either have to own the experience or own the platform,” advises Dave. This is a great principle for charities to apply to their own websites: is your site difficult to maneuver? Is it too complicated for your donors to give?

The future of fundraising is online, and the future of money concerning internet payments and mobile transactions is closer than we realize. Are you ready?

* Watch the full interview: http://http://bit.ly/yueFXl

Laying the Foundation for Successful Fundraisers

There are a few truths that are undeniable in the philanthropic world: First of all, you cannot run a nonprofit without fundraising. Second only to a heart of compassion, money is the catalyst that drives a charitable organization to accomplish social good. Next, if you always do what you always did, you’re always going to get what you’ve always got. Fundraising is about change. Finally, fundraising takes immense planning. Rarely does money come in by accident.

Now that we’ve established some basic ground rules, it’s important to keep in mind the basics to fundraising that can get lost in the shuffle over time. Here are some foundational steps in the fundraising process:

1)      Create short term and long term goals – Don’t bite off more that you can chew. Every organization has visions of grandeur about having 50 or more employees, a building that spans a city block and a bank statement that has as many zero’s in it to rival Donald Trump’s. Can this dream be fulfilled over time? Maybe. However, it’s important to have a pyramid of steps to accomplish on the way to the grand goal. Start off with establishing an office in a good location, a staff that is committed and manageable and a bank account that boasts of three months worth of expenses saved. If you aim too high, discouragement is bound to set in.

2)      Count the cost – Before building a house, it is essential to research how much supplies, labor and time will be invested into the project. No one wants to live in a home without a roof or plumbing! The same goes into fundraising. Create the best fundraiser you can within the man power and budget that you have to dedicate to it. It is better have an event with plenty of food and fewer guests than to invite the masses for stale crackers and packaged cookies. Also, you don’t want to kill your staff and have them face burnout.

3)      Delegate to those you trust – Just as King Arthur had his faithful Knights of the Round Table, so every leader needs a committee of competent advisors. When everyone does their part and does it well, then no one in particular is overly stressed. Find the best group of people to work with who have the same passion and dedication as you, and the fundraising process will go smoothly and efficiently.

4)      Slow and steady wins the race – Relationships and a consistent flow of donations both take time to nurture and grow. Showing your organization to be reliable, trustworthy, significant and purposeful will definitely set the foundation for future partners and successful fundraisers.

5)      Be willing to change with the times – Review your list of donors and see if there are gaps. Is most of your list made up of seniors? Create a social media campaign to reach the younger crowd. Fundly has a variety of ways to support an online fundraising campaign for your charity. Is your annual banquet declining in guests? Maybe a concert or food and wine tasting evening will bring in new donors. Just because you’ve always done it one way does not mean that that is the only way.

Fundly Taps Social Web for Nonprofit Causes

With fundraising a hot topic in the news, Fundly has been generating headlines and visibility as the leader in social fundraising.  

The San Francisco Business Times published a terrific article about Fundly today — and this comes in addition to the great stories written by Micah Sifry for CNN and Mike Cassidy for San Jose Mercury News, as well as Dave Boyce’s TV interview on FOX Business News this week. We’re delighted about the visibility because it will allow us to connect with more philanthropic causes and advance their social fundraising success.

________________________________________________________________________________________

San Francisco Business Times


Fundly taps social web for nonprofit causes
Campaigns have raised over $238M since 2009
 – by Sarah Duxbury, Reporter
Fundly is dragging nonprofit fundraising onto the social web.
The result, Fundly believes, is more money raised at a lower cost to the nonprofit. Better still is the opportunity to meet potential new donors at a click by tapping the social networks of supporters — something most online fundraising does not yet do.

Americans give over $300 billion to charity every year, and few leverage their social networks to round up other friends in supprt of the cause.

When a donor makes an online gift, “Why not ask me who else I know who may be interested in digging wells or educating kids or feeding the hungry? Probably, some of my friends are interested,” said Dave Boyce, Fundly’s CEO. “Why not welcome me into the family like other web-based social experiences do?
“The social web is insanely well-wired up to facilitate the introduction, and those referred donations end up being where the magic is,” Boyce added. “That’s found money.”

In some ways, Fundly is the nonprofit world’s Salesforce.com, a cloud-based platform that’s taking on expensive, customized software giants like Convio and Blackbaud — the Oracles of the nonprofit fundraising world.

Fundly campaigns have raised over $238 million for charities and political campaigns (think Barbara Boxer and Rick Santorum) since 2009, Boyce said. It got its start as a political fundraising platform, but expanded to 501c3 charities in October 2010.

Of Fundly’s 8,000 customers, nonprofits outnumber candidates, though most dollars raised are still directed to political campaigns. Boyce hopes that will change once the election is past. Teach for America, San Francisco Goodwill and the national Boys and Girls Clubs are among Fundly’s thousands of nonprofit customers.

Between 50 and 100 new nonprofit customers sign on for a Fundly campaign every day, Boyce said, and 17 percent of them become active users of the platform.

It takes just a few minutes for a nonprofit or individual to set up a branded Fundly campaign, which can be embedded on a website, Facebook page or blog. Nonprofits can promote a campaign through different social networks, and Palo Alto-based Fundly provides online support to help fundraising campaign managers figure out how to slice and dice click-through rates and yields of specific campaigns.

“In my role as a leader of an education foundation, we found telethons and emails and all those processes very difficult to continue and to be effective,” said Mark Goines, a partner at Morgenthaler Ventures and an early angel investor and board member in Fundly. “Donors are migrating away from those methods to talking to friends on Facebook and other media available. It was time to be committed to this model of fundraising.”

In October, Fundly closed a $5 million series A round led by Morgenthaler Ventures, bringing to $7.5 million the total amount it has raised from investors, including Mitch Kapor.

Fundly is for-profit; it takes between 3.5 and 4.9 percent of all money raised as its fee and to cover credit card costs. Nonprofits only pay Fundly if it actually helps them raise money, and Fundly says it has helped nonprofits increase their online fundraising by over 50 percent. Privately-held Fundly does not disclose revenue, and it is not currently profitable because it is expanding.

It has doubled its head count to 22 since Oct. 1 and will soon move to a larger 4,000-square-foot Mountain View office. Fundly will add up to 10 more people this year, particularly engineers, visual designers and marketers.

It has always cost money for a nonprofit to raise money, be it an email or direct mail campaign, a gala or a telethon. Fundly believes it may be the cheapest fundraising platform out there.

“We’re out to transform philanthropy,” said Boyce. “I feel like philanthropy can use it.”
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Sunday, August 5, 2012

Non-Profits Continue to Feel Optimistic Regardless of the Economy

Many non-profits and charities have been feeling the bite of a weakened economy. However, that hasn’t dimmed the sense of optimism for non-profit leaders around the globe. Through social media and a few creative ideas, the business of philanthropy is thriving like never before.

There is a press release on MarketWatch.com that summarizes the “2011 Global State of the Nonprofit Industry report, featuring survey results from 2200 international respondents covering nonprofit general operations, fundraising, technology and Internet usage, and impact reporting and board performance.”

The survey states that, “There is a growing sense of optimism in the global nonprofit sector regarding growth in staffing and earned and charitable income in 2012.” While there is a growing need for more services to be provided, there is also an increased level of giving. “There is a very real sense of optimism growing in the sector,” said Andrew Watt, president and CEO, Association of Fundraising Professionals (AFP), who provided commentary in the report. “Rising giving levels are what is driving the sense of optimism and, in turn, anticipated growth in staffing. Part of that optimism is the nature of our missions–nonprofits work to create change and inspire the public. We tend to be optimists, but with a healthy dose of realism.”

Secondly, while most charities still pursue traditional channels of fundraising, online giving has become one of the most successful ways towards generating funds. Most countries showed growth in their funding between 2010 and 2011 due to social media giving. While this process is still new, many are experimenting with how to incorporate social media into their marketing and most use it to try and connect to new donors.

Finally, the biggest challenge non-profits are facing is how to maintain relationships, obtain new donors and improve impact reporting. “The single biggest challenge with supporter management is campaign integration,” said Adrian Sargeant, fundraising professor and consultant, who provided commentary in the report.
“Nonprofits need to do more to integrate the online with their offline and their fundraising with their advocacy and campaigning. Donors want one coherent relationship with the organizations they support, not multiple relationships with half a dozen different teams.”

With prime giving season approaching, re-engage your donors and allow them to fundraise for you via their own social networks and give a big boost to your year end non-profit fundraising campaigns on Fundly, the leader in online social fundraising for causes.

Twitter for Good: a non-profit must-read on how to change the world one tweet at a time.

Technology is changing us, and we now have the unique opportunity to find innovative ways to use technology to help change the world. Twitter is one tool in the process.  As a simple platform where open communication reigns, Twitter elevates the individual voice; the strength of its platform is the strength of the users. In this way, individual activism can change the world. 

– Claire Diaz-Ortiz

InTwitter for Good, Claire Diaz-Ortiz, the head of corporate social innovation and philanthropy for Twitter, gives non-profits a game plan to accomplish this vision of changing the world one tweet at a time.
Claire writes about a five-step framework for non-profits to be a force for good and shares the stories of groups and individuals such as Room to Read who use this framework. She calls it T.W.E.E.T. (Target, Write, Engage, Explore, Track).

Here’s what she says about each step:

(1)   Target It’s important for non-profits to answer the essential questions, “Why is my organization using Twitter?” If you can’t answer the question and are on Twitter, Claire says you’re likely wasting valuable time and resources. Here are the three most common types of Twitter accounts held by non-profits:
  • Informational accounts – tend to have a professional tone
  • Personalized Accounts – take on the voice of a key individual within the organization
  • Fundraising Accounts – have a specific fundraising purpose
(2)   Write Tweet like Kanye.  Using the example of rapper Kanye West, whose un-edited and humorous tweets have gotten a lot attention, Claire advises non-profits to follow Kanye’s example when getting started on Twitter:
  • “Bite the bullet” and get started with enthusiasm.
  • “Let it all hang out” and  “err on the side of over-exuberance” as you begin a Twitter campaign.
  • “Fail fast” and don’t be afraid to try new things to find your Twitter feet.
(3)   Engage Use hashtags wisely, respond with @replies and use lists. Claire has tons of advice in this department. She warns that using too many hashtags in a single tweet will make it look like spam and that having way more re-tweets than tweets of your own will make it look like you have nothing to say. Asking questions in your tweets is a great way to engage your followers.

(4)   Explore – Keep your eyes open for new information and potential new followers. Don’t live in a bubble. Claire tells an exploration success story of Abby Falik, the CEO of Global Citizen Year and the connection she formed with author and New York Times journalist Nick Kristof.
(5)   TrackMeasure your progress. Claire suggests several potential metric points, including the number of tweets per day/week/month, Percentage of tweets with photos, and the number of @mentions. She warns not to measure success by the number of followers you have. With a single re-tweet, your influence is potentially limitless.

Thanks for sharing your expertise, @ClaireD . We’ll see you on Twitter.

If you don’t have a Twitter account, get started using Claire’s T.W.E.E.T. framework today. Don’t forget to follow @Fundly to learn more about our social fundraising platform and for all the latest in the world of non-profits, fundraising and social media.

Building Donor Trust For Your Non-Profit Organization

Donors won’t give if they don’t completely trust your organization. They have to emotionally invest in your cause before they financially invest, and the bridge between the two is built on trust, accessibility and accountability. How do you build that bridge?

Tiffany Bentley, writer for The Express Times, wrote an article to help donors know whether the non-profit they wish to donate to is legitimate.  There is some good information in this article to help charities create a platform to cater to their donors and to show their integrity and success.

The first step is to allow donors into certain records. Bentley explains, “Dolores Laputka, law partner at Norris, McLaughlin & Marcus in Allentown, specializes in business and estate law with a sub-specialty working with non-profit organizations. She says the best way to dig into an organization is to check out their 990 form — which all non-profits are required to file with the IRS — that shows a breakdown of expenditures, including salaries of top executives running the company. The website, guidestar.org offers this information free of cost.

“’You can immediately see if they are legitimate and see what kind of organization they are,’ she says. She says that many non-profits have even begun using their 990 as a marketing tool to show how their dollars are used, in comparison to other charities.”

Secondly, it’s important to focus on logic and emotions. Yes, a lot of time the heart strings are attached to the purse strings, but if the funds aren’t specifically allocated and facts don’t back up figures, that sends up a big red flag. Your present decisions impact your future campaigns.

Time is one of the biggest factors towards building trust. Sometimes, it can take a while to see results, develop a strong reputation and gain the trust of future donors. It also takes time to polish your website and create a social media presence, while promoting and growing your online fundraising campaigns. All of these aspects are priceless and are worth the wait.

5 Tweets to Sum Up Social Media for Nonprofits in Seattle

We sponsored another hit event with Social Media for Nonprofits — this time we brought the fire to Seattle!  The energy and the group was awesome… Twitter traffic was off the hook.

Out of an endless stream of great tweeting, we pulled 5 tweets for #SM4NP that share some of the key takeaways from what we learned:
  • “Social is in front of media for a very obvious reason: sociology, then technology.”  |  @NPTech_Ash tweeted by @katieshuck
  • “$300 BILLION bucks given by individuals to cause annually.” Wowza. Oh, and of course it’s moving online at a huge rate!  |  @davidjboyce1 tweeted by @SeattleWorks
  • “The way we digest information is through the context of our friends.”  |  @Charlesporch tweeted by @SM4Nonprofits
  • “Volunteers become spokespersons when recognized and have a sense of ownership in the cause.”  |  @matthewmahan tweeted by @terryloving
  • “If you want people to engage in your community, your staff better be willing to invest in it.”  |  @ntenhross tweeted by @sjmildren
If you haven’t attended the conference yet, definitely check the site for the next Social Media for Nonprofits conference in your area…  Next up, 11/4 in San Francisco!

Happy fundraising!

Are the Lines of Government Involvement with Non-Profits Becoming Blurred?

I currently read an article that states that Gov. Jerry Brown just signed a bill that would allow non-profits to run state parks rather than letting those parks close. I understand the desperation of the economic crisis that is plaguing our treasury, but I can’t help but wonder the impact this will have in other areas.

On the LosGatosPatch.com, editor Sheila Sanchez reports that, “Assemblyman Jared Huffman’s Assembly Bill 42 authorizes the California Department of Parks and Recreation to enter into agreements with the nonprofits… Seventy state parks are scheduled to close next summer because of the state budget deficit.”
“Particularly in these tough economic times, creative public/private partnerships are an essential tool in providing ongoing protection of, and continued access to, these treasured public assets. As we struggle to address California’s state budget deficit, I will continue to work to protect funding for state parks,” commented Huffman.

If the government is willing to release control of recreational parks into the public sector, does this mean that other areas will follow such as county hospitals, food stamps, public transportation and foster care? Would that be so bad? The good thing about non-profits is how frugal they are with their spending; that may be a step up from government controlled agencies. However, how would the government allocate taxpayer money to these agencies and would government based projects get more privileges? Also, how would the government decide which charities would be able to take over certain government run agencies? With separation of church and state, would specific groups be left out of the pool?

So, I’m probably putting the cart before the horse with all of those questions, but I think that this is a curious topic that we haven’t seen the end of. Economists are conflicted about what part of the bell curve this recession is on, so who knows how many more non-profits will be impacted by government decisions and their “creative public/private partnerships?”

Build support, accept donations online, and promote and grow any number of non-profit fundraising campaigns with Fundly, and experience why so many causes are more successful in their fundraising efforts that are using Fundly to fundraise online.

Does More Information About an Organization Equal More Donor Support?

I came across an extensive article in The Nonprofit Quarterly entitled “What Do Donors Want?” by Cynthia Gibson, PhD and William M. Dietel. Basically, they were interpreting data presented by  a $5 million grant from the Bill and Melinda Gates Foundation which hired consulting firms to encourage more charitable giving among high net worth individuals. Bottom line: “Do donors want more information about nonprofits and, if so, what kind? And if they have it, will it change their minds about what they support?”

In this day and age where many nonprofits have come under scrutiny, the public is demanding more accountability from the nonprofit sector. As with for profit investments, donors what a tangible record that their dollars are being used wisely and that there is a measurable outcome of success. Gibson and Dietel explain that there are many challenges when coming up with a formula as easy as income minus expenditures equals a changed world. “The fly in the ointment is that many of these new quantitative analyses focus on variables such as financial performance, the ratio of fundraising expenses to program expenses, governance structures, and other sorts of information that can be easily gleaned from an organization’s IRS-990 form. While important, these data make for a somewhat limited set of indicators, particularly for investors seeking evidence of high performance.

“Academic studies about philanthropic motivation and performance have also proliferated during the past decade, but these too have suffered from limitations that make it difficult to draw firm conclusions. Some studies, for example, have found conflicting results, while others used sample sizes that were too small to generate statistically significant results. Still others were poorly designed.”

So do donors want all of this jumble of collected data that may or may not be reliable? Well, yes and no. We all want numbers to justify our means and evidence to back up our data. However, philanthropy is a complicated blend of the heart and the mind. The mind analyzes the data for hard facts while the heart sees the cause and determines where to give.

Gibson and Dietel discovered that “According to interviews with a diverse group of high-performing nonprofits conducted by one of the authors of this article, nonprofit leaders said that ‘while it’s nice to have data,’ most of their donors continue to give ‘because of the relationships we cultivate with them.’ In fact, almost all said while high-performance data helped enhance their credibility in the business community, it wasn’t instrumental in attracting donors, especially new individual donors. They also said that they continued to believe that ultimately, their financial support was going to come from relationships and ‘emotional connections,’ rather than from data about performance and impact.

So this $5 million grant just goes to show that data is important, but the heart more so. Just think what you could have done with those funds!!!

By using Fundly for your non-profit fundraising campaign, you will not only be able to gain new donors online, yet better engage with them as well in your own online community, which helps you to break the traditional boundaries of time, space, and geographical locations of face-to-face meetings.

Foster those ‘emotional connections’ online with your donors. Learn more how we can help, at Fundly.

How the new Facebook can help your non-profit

The new Facebook just might be your non-profit’s new best friend.

In a recent blog post for socialbrite.org  , social media expert John Haydon highlights how features of the new Facebook “subscribe” button have the potential to make your non-profit more open and accessible to the public than ever.

Fundly, too, understands the importance of using social media to your advantage; our social fundraising   platform has an application that allows people to link an update to their Facebook and Twitter profiles after they’ve made a donation. This creates a ripple effect that increases funds raised by up to 52 percent!

John also recommends that non-profits allow fans and supporters to connect with individual spokespeople within the organization to increase “organizational touch points.” This will also give a personal touch to your outreach and will ultimately give people more chances to connect with each other, John says.

In addition to explaining how to identify top supporters, John’s piece also advises how to enhance your brand transparency and search profile.

We like the way you think, John! Looking forward to more words of wisdom.

Non-Profit Groups Unite to Have Greater Influence

I mentioned in a post earlier this week that there are a lot of similarities between non-profit and for profit organizations. Marketing goals, increasing funds, and having a loyal following are just a few examples. However, non-profits have a strong pull at helping the greater good and uniting with groups who have a similar interest can create a greater impact.

There is a press release on PRWeb that shows when groups with a common mission unite, more people are able to be helped and their effectiveness is more widespread. “Since 2006, the nonprofit Sarcoma Alliance has maintained a directory of U.S. and international sarcoma organizations, including their mission statements, accomplishments and contact information.

“The directory helps nonprofits cooperate and collaborate. Sarcoma patients and their families and friends also can use it to find organizations that serve their needs. People may find one nonprofit that does everything they want. Others will seek different things from different groups.”

Sarcoma is a rare form of cancer that touches the lives of about 15,000 people per year. “A peer-to-peer network, live chat room, blog, Facebook page, YouTube channel and discussion board to let people support one another and share information.”

Non-profit groups tend to be well versed in collaborating with one another. I’ve noticed that if one organization has a surplus of supplies, they tend to know who can help distribute the goods to those in need. Other benefit to cooperating with a larger group of non-profits is idea sharing, comparing fundraising strategies and discussing where to find the best vendors or resources.

Social Media is one of the easiest ways to stay touch with others of like interests. From Facebook to LinkedIn, you can communicate and update your colleagues and donors alike. This is also a great place to encourage online giving and test the potential of your website.

During this time when many charities are trying to increase (or even maintain) their donations, uniting as a group can be one of your greatest assets.

If your non-profit fundraising   campaign is looking for creative ways to reach and engage a larger audience, gain new donors, and scale your organization, you should check out Fundly’s online fundraising tools for social fundraising   today.

Charity Giving Results for First Half of 2011

The Nonprofit Research Collaborative (NRC) released a report today pertaining to giving in 2011 as compared to 2010. As someone involved with a non-profit organization, I doubt that these numbers will surprise you. As a matter of fact, I bet you can pull out your own accounting books and support many of these claims.

On MarketWatch  , a press release from Business Wire stated that, “As the fourth quarter of 2011 begins–typically the most important time of year for fundraising–fewer than half of surveyed nonprofits reported fundraising increases during the first half of 2011 compared with the same period in 2010.”

Here are some interesting statistics: 44% reported increases in charitable contributions received through June, compared with the same period in 2010; 25% reported giving remained level; 30% reported charitable contributions have declined so far this year and 1% did not know.

These numbers are surprisingly similar to the results received in 2009. However, in 2007 when the economy was quite a bit stronger, 65% of the agencies said they raised more money than the previous year, 11% raised about the same amount and 24% raised less. (On a side note, I want to know who the 1% was that didn’t know if their donations increased or decreased in the 2011 survey. I just hope they were new non-profits that couldn’t fully compare their bank statements… or maybe they just need new accountants….)

“The NRC surveys found that the relatively low share of nonprofits reporting growth in contributions received began during the recession and lingered for all subsectors through the first half of 2011. In the current survey, human services organizations fared best, but only 50 percent of those organizations reported increases in the first half of the year. International charities had the smallest share of organizations reporting increases, at just 20 percent, although those numbers may be affected by the Haiti earthquake and high donation levels in 2010.

“There were marked differences based on size, with larger organizations achieving greater fundraising success. Fifty-seven percent of the largest organizations in the survey (budgets of $3 million or greater) raised more funds in the first half of 2011, compared with just 34 percent of charities with budgets of less than $250,000.”

It is also interesting to note that the majority of organizations (with expenditures over $250,000) who did raise more money were either involved in or are planning capital and other fundraising   campaigns. Giving donors a specific event or goal to focus on helped to increase their giving.

Finally, “when asked for their thoughts about the most successful fundraising   methods for the rest of the year, two-thirds (67 %) reported they would focus on large-scale efforts to reach many people through direct mail, special events, online campaigns and similar activities. 45% said they would focus on larger gifts, while 28 % said they saw foundation and corporate support as their biggest potential growth area.”

To read the complete report, please visit: http://bit.ly/puHEH7

How to Help Your Non-Profit Group Thrive in a Struggling Economy

It’s no secret that many non-profit organizations are feeling the bite of a starved economy. It’s terribly ironic that as the funds seem to decrease, the number of people who need help is vastly increased. So how are some agencies able to not only keep their doors open, but expand?

The Huffington Post reporter Gabrielle Cannon wrote an interesting article concerning how the recession is impacting many charities. Cannon explains, “In a new study released by the Nonprofit Finance Fund (NFF), an organization that surveyed nearly 2,000 nonprofit organizations, 87 percent report the decline in the U.S. economy continues to impact their operations… This figure is largely attributed to the increase in demand for nonprofit services, as an upswing in unemployment, poverty, and government budget cuts, resulting from the recession, have put added pressure on nonprofits.”

There are several ways that non-profits are readjusting their spending and fundraising to accommodate these changes. “According to the Guidestar report, nonprofits facing limited resources to meet looming increases in demand have had to find new strategies, like partnership, to increase efficiency… [They also] diversify funding streams, focusing on outcome based programs that are more attractive to foundations,” writes Cannon.

Another way that organizations are continuing to bring in funds is through online giving. Last year alone online giving increased by 77%. With natural disasters such as the tsunami in Japan and the earthquake in Haiti, online giving was highlighted as the best way to aid the victims in these tragedies. Cannon reports that, “The study showed that peer-to-peer fundraising   and social media shaped this growth, in addition to increases in online response for disaster relief.”

“Non-profits in the US raise over $300 billion a year. Only 13% of this is being raised online, but large non-profits are growing online fundraising 56% per year. Plus, social media platforms like Fundly   enable non-profits to turn donors into fundraisers for their cause, which has the potential to grow this even more”, said Darian Rodriguez Heyman, co-producer of Social Media for Non-Profits  .

The best way to keep the funds flowing in a tough economy is to make it easy to give, get your message out using social media and use specific examples of how your organization is changing lives. Most important: never underestimate the generosity of your donors!

Fundly raises $5 million (and non-profits raise $220 million with Fundly social media platform)

Mark Goines 
 Mark Goines
This morning Fundly announced that we have achieved two more significant milestones for the company:
First off, Fundly landed another $5 million in Series A investment   which we will use to build even more cool features for Fundly’s users!  We have already hired a team of new awesome developers to make it all happen (you know who you are).

However, I could not think of a better way to celebrate this success in our company’s life than the simultaneous passing of another big milestone: the 1,000+ cause based organizations that use Fundly in the US have now raised a collective $220 million!

Our new investor is Morgenthaler Ventures. Mark Goines has joined Fundly’s board of directors. We are very excited to have him. He was an early investor in consumer finance products such as Mint.com and WePay.  The Fundly investor group already included luminaries who invested in social media companies like LinkedIn, Zynga and Twitter. We are now adding Mark’s wealth of financial application experience to the team.

Large non-profits like Teach For America as well as smaller ones like TERI have already discovered the power of social media. You should never allow a donor to drop off a check and then just drive away. When they come to your website to donate to your cause, they already have their hearts and wallets open— this is the peak of engagement and it’s crucial to seize the moment.  Adding Fundly to your donation page(s) or setting up a campaign page with Fundly will automatically ask all your donors to spread the word with their friends.  As the old saying goes, “You don’t ask; you don’t get.”

So, take a couple of minutes and setup a Fundly campaign page   for your any of your own non-profit fundraisers  !

Saturday, August 4, 2012

The Edelman Health Barometer: What Does it Say About our World?

David Armano, EVP for Global Innovation and Integration at Edelman Digital had an interesting presentation at the Mashable Social Good Summit held in New York this afternoon. He discussed the digital innovations that are available to aid in the greatest health challenges people face globally and how social media can impact behavior.

Edelman Health Barometer 2011

Armano stated that the Edelman Health Barometer 2011 was created by interviewing 15,000 individuals from around the globe to discover the extent of how people use the internet and how their choices on healthy living are determined. First of all, the term “health” has now become relative as the old idea of “absence of disease” is no longer the deciding factor. Functioning body, mental and emotional health and a balanced and nutritious diet all are contributing attributes. Armano explained that there is “not one global definition of what health is anymore.”

The second point of Edelman Digital’s survey was to determine how social media impacts health choices. They first acknowledged that there are different levels of internet involvement: 7% are “traditionalists” and are net active, 14% are “followers” and aren’t producing content but are consuming information, 23% are “offliners” and are not connected, 35% are “participants” and are engaged and comment on blogs, and 21% are “actionists” and actually are able to influence others to change their behavior.
Once these groups were established, the Edelman Barometer discovered that in developed markets 71% of participants tried to change their negative health habits with 46% of those returning to their former ways. In emerging markets, 45% tried to change their unhealthy ways and 61% of those relapsed.

So with all of this information, how does this influence the non-profit industry?

First of all, it is interesting to note the high percentage of people who use the internet and are active users. Secondly, many people try to change for the better only to go back to their bad habits. (Can anyone say “New Year’s resolutions?) Finally, Armano suggests that by making tools more accessible to those who need them, accountability and a sustainable change can be made. For example, he used an app he found for runners. By relying on one another for motivation, supporting positive behaviors and creating a support group, accountability is established and creates an environment for success. Who knows what we can achieve both with our health and with helping others through the use of the internet?

To read the complete findings discussed in this article, please go to: http://bit.ly/rllS0q
If your organization needs to raise money, set up and promote your non-profit fundraising campaign today using Fundly, the leader in online social fundraising.

Friday, August 3, 2012

Socialbrite gives Fundly the nod for its “super easy” setup and Facebook fundraising



From content creation to strategy development, social media maven Janet Fouts knows more than a thing or two about online community; she’s been successfully building it for over 13 years. In a recent blog post for Socialbrite.org, Janet highlighted Fundly as a “top 5” social fundraising tool!

It’s more important than ever for organizations to offer their supporters optimized platforms for donations, Janet reminds us. Social media networks are leveraging critical fundraising support by allowing people to spread awareness for a cause to their friends. In addition to offering tons of insight into the emerging world of social fundraising, Janet’s blog post thoroughly describes and evaluates five top social fundraising platforms. She gives a special nod to Fundly for its “super easy” set-up and facebook application.

Thanks for the mention, Janet!

If you want to try out Fundly for yourself, setup your own free account here.

How to Launch a Social Fundraising Campaign

At the social media for non profit conference in New York I spoke about “How to Launch a Social Fundraising Campaign”?

You can find the presentation on slideshare.

The main points are:

  • Individuals donate $300 billion to charities each year in the United States alone (source: 2008 Chronicle for Philantropy).
  • People ask people for money. This is the most successful fundraising strategy, independent of the medium. Friends ask friends to join them in supporting a cause that they care about.
  • Giving is moving online: today 13% of giving happens online, but this is growing at 35%-55% each year (source: 2010 Giving USA).
  • Social media is changing everything and can put people to people fundraising on steroids.
  • The ingredients for a successful for a social media fundraising campaign include: a compelling story, a specific goal, a bite sized ask, a specific benefit and, zealots and … an easy way to spread the word.
So what can I do TOMORROW?

Write Your Story:
  1. Choose a GOAL ($ and a date)
  2. Write down what the money will do (IMPACT)
  3. Write down why your donor should give NOW (Matching donation? Expiring option? Deadline?) URGENCY
Execute:
  1. Pick a PLATFORM (don’t build it yourself)
  2. Hand-pick your MAVENS
  3. ALIGN all channels during the duration of the campaign (mail, e-mail, web)
  4. LAUNCH!
Check out www.fundly.com and start a free trial of our non-profit fundraising tools today.