Are you struggling to convince naysayers in your non profit to take social media seriously?
Use these five tips to convince them to pay attention:
Step One: Show them this video: social media is NOT a FAD!
Step Two: Find case studies of social media use by organizations like you
When I tried to convince my daughter’s school that they should have a
presence on Facebook, I did a quick study to find other schools like
ours that were effectively using Facebook to stay in touch with alumni
of the school. Seeing hundreds of alums share heart warming stories and
stay connected to the school quickly convinced the principal to get
involved with social media as well.
Step Three: Set small goals and iterate your way to success
Sticking with our school example. A first goal for my daughter’s
school is to create the Facebook page, assign somebody inside the
organization to coordinate regular updates and to add a link to the
Facebook page on all school staff’s e-mails so people know about the
page and start liking it. Gathering Facebook fans is a great first
goals. Next the school assigned somebody from each outgoing class to be
in charge of posting updates on Facebook and, more importantly, to make
sure that all classmates “like” the school alumni page. What worked for
this school could work for your non-profit as well. Add your page link
to all your communications with existing and prospective supporters.
Instead of student and alumni, perhaps you can find a small group of
volunteers to be in charge of posting updates about a local chapter and
to encourage neighbors to follow the news.
Step Four: Show results (compare before and after)
Tell them what you are going to do. Tell them what you did. Then tell
them again. Clear communications of goals and results is a proven
management technique to keep people in the boat with your project. It’s
probably best to stick with existing performance indicators. If you
have defined success within your non profit as the number of new
supporters you sign up each months, or perhaps the number of individual
donors, then measure this same number both before and after social media
implementation to show progress. Also collect some anecdotes to
illustrate the success: quotes from people spreading your word on
Facebook for example.
Step Five: When all else fails …
When all else fails, remind them of the discussions happening around
Non Profit land in 1999: Do we really need a web site? Today’s version
of this is “Do we really need a Facebook page?”. There are already
organizations who forego a website all together and decide to live on
Facebook only: when I organized a cross-country trip for my family this
past summer, I found many small dude ranches and B&B’s who
exclusively promote their business on Facebook (where most of their
customers live). Easier than staging and maintaining a website. Your
supporters may not yet shun you for not having a Facebook page, but
think how strange it would be if you didn’t have a website today …
Promote your fundraisers, increase donations, and strengthen relationships with your supporters today, using Fundly’s online
social fundraising platform.
Good luck!