5 Tips for Being a Successful Non-Profit Leader

I’ve worked for three non-profit organizations over the past 11 years and have learned quite a bit from each one. From fundraising strategies to employee relations to event planning, I’ve gained an arsenal of ideas concerning the non-profit world and human relationships that drive these relationships. While each charity has its distinct personality, here are some things I’ve learned along the way:

1)     Don’t expect your workers to work as much as you; don’t expect your workers to work less than you. – I’ve had two bosses that were at opposite ends of the spectrum: one worked 10 – 12 hour days and expected everyone in the office the share the same commitment and passion as her. The second worked five hours and day and expected her employees to pick up the slack. Lessoned learned: there needs to be some balance. Of course there are times in a non-profit where major events and outreaches require everyone to pitch in a little extra time, but not every event is major and not every dilemma is a crisis. On the flip side, lead by example.

2)     Build relationships with your employees – Now don’t get me wrong, this doesn’t mean going out for drinks after work and sharing intimate details of your personal life, but showing that you care brings commitment. We’ve stressed relationship building and communication to strengthen donor relations; the same goes for employees. Let’s face it: working at a non-profit usually means a compromise in pay. They are working at a cause for the love of it and just want a little appreciation and respect.

3)     Be genuine – I once heard that integrity is who you are when no one is around. My dad is an incredible leader in the business and non-profit worlds and at home. He is the same humble, caring man when he plays with his grandchildren as when he is doing million dollar deals at the office. With his amazing character he has amassed an impressive group of dedicated employees, friends and clients. Niccolo Machiavelli’s book The Prince asks the question of a leader: “Is it better to be loved or feared?” Loved, definitely loved.

4)     Surround yourself with people you trust – I saw one leader self-destruct because he wasn’t willing to accept constructive criticism nor was he willing to admit his need for help. No one is an expert at everything and no one is perfect. Surround yourself with a board that has you and your cause’s best interests at heart and be willing to adjust when things aren’t working.

5)     You set the tone – The organization is based on the CEO’s personality. Be positive, respectful, dedicated and caring. Your employees with works as you do, treat each other as you do and will take on the perspective you have.

With a strong leader at the helm, there’s no telling what your non-profit can accomplish. When your office is running smoothly your work with have greater impact and your donors will see the amazing organization that you are running. The basis of a strong social media presence starts at your office; happy workers will reflect their enthusiasm online and the word will spread.