Clayton Christensen is a personal hero of mine. I count myself lucky
to also call him my friend, and as if in a perfect trifecta, he is also
an investor in Fundly.
I have learned many things from Clayton, which does not make me
unique. He has been a mentor to Andy Grove, Steve Jobs, and many other
successful innovators. His book, The Innovator’s Dilemma, is
one of the bestselling management books of all time, and his class at
Harvard Business School is the most popular class in the history of the
school.
Clayton was recently in Silicon Valley speaking to a group of
non-profit professionals about innovation, and he called us as a group
onto the carpet. He told us that the non-profit sector is not
configured for long-term success. We are not the only ones… Clayton
predicted the disruption and reconfiguration of the newspaper industry,
and those who listened did very well, while those who ignored did not.
He is predicting the disruption of higher education right now. Clayton
was not all doom and gloom regarding the non-profit sector, but he did
point out some misalignments, and he made a few salient points:
We are not set up to meet the needs of our supporters. They give us
money, we take their money and do our thing. We don’t thank, ask, or
give back. This is unsustainable We are too dependent on grants. We do
not have a common language–we do not talk to each other… supporters,
donors, non-profit leaders…
The good news, he said, is that non-profit leaders are not afraid of
hard work. That is what we do. But in order to solve new problems, we
need to come up with new ideas, and this will take innovative and
disruptive thinking. “Old ideas will not solve new problems,” he said.
Here is one of my favorite clips about innovative people:
http://www.youtube.com/watch?v=9JNtA_jRztQ&feature=player_embedded
Most non-profit leaders I meet are the person Clayton
describes–curious, confident, and innovative. Now we have to throw off
the shackles of convention and old thinking, stop letting foundations
tell us how to behave, begin to build meaningful bridges of
understanding with our donors, and invest in a sustainable future. I
have lots of ideas on this… more later.
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